Privacy Policy

1 Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Site, and information from trusted third parties such as utility data providers and financing partners.

2 How We Use Your Information

• Provide our Services — generate solar savings estimates, schedule assessments, and design proposed systems tailored to your roof and energy usage.
• Communicate with you — respond to inquiries and send updates about your assessment, quote, permitting, or installation timeline.
• Marketing — send promotional messages, calls, and texts about solar offers, incentives, and rebates, where you have provided consent.
• Improve our Site — analyze usage patterns, troubleshoot issues, and improve site performance, content, and the accuracy of our calculators.
• Project delivery — coordinate with installation crews, permitting offices, and utility companies to complete your solar project.
• Legal & safety — comply with applicable law, enforce our agreements, and protect the rights, property, and safety of SolarGeek, our customers, and the public.

3 Sharing Your Information

We do not sell your personal information. We may share information with:

• Installation partners, roofing partners, and certified electricians needed to complete your solar project.
• Financing and leasing providers, solely to process financing applications you initiate.
• Utility companies, for interconnection and Permission to Operate approvals.
• Service providers who support our operations (e.g., website hosting, CRM, texting/calling platforms, analytics).
• Government or regulatory authorities when required by law, subpoena, or legal process.
• A successor entity in connection with a merger, acquisition, or sale of assets.

4 Text, Call & Email Consent

When you submit our Free Assessment form or request a quote, you may be asked to consent to being contacted about your inquiry.

You can withdraw consent at any time:

5 Cookies & Tracking Technologies

Our Site uses cookies, pixels, and similar technologies to remember your preferences, understand how visitors use the Site, measure the performance of our live estimate and savings calculator tools, and support advertising campaigns.

You can control or disable cookies through your browser settings; disabling cookies may affect certain features of the Site, including the accuracy of the live savings estimate.

6 Data Retention & Security

We retain personal information for as long as needed to provide our Services, comply with legal and warranty obligations, resolve disputes, and enforce our agreements — typically for the duration of your system's warranty period plus applicable record-keeping requirements. We use reasonable administrative, technical, and physical safeguards, including encrypted data transmission and restricted internal access, to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7 Your Privacy Rights

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual retention requirements.
• Marketing opt-out: Unsubscribe from marketing calls, texts, or emails at any time without affecting service delivery for an active project.
• Portability: Where applicable by law, request your data in a portable format.

To exercise any of these rights, contact us using the details in Section 14. We will respond within the timeframe required by applicable law.

8 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. SolarGeek does not sell personal information for monetary consideration. You will not receive discriminatory treatment for exercising any of these rights.

9 Third-Party Links & Services

Our Site may contain links to third-party websites, financing portals, or utility company pages that are not operated by SolarGeek. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

10 Do Not Track Signals

Some browsers offer a "Do Not Track" feature. Because there is currently no industry standard for recognizing these signals, our Site does not respond to them at this time.

11 Children's Privacy

Our Services are intended for individuals 18 years of age or older and are not directed to children. We do not knowingly collect personal information from anyone under 18. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.

12 International Users

13 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date, and material changes may be communicated via email or a notice on the Site. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

14 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, contact us: