Privacy Policy

Last updated: September 22, 2026

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you visit our site.

Information you provide

• Name, email address, and phone number
• Property address and utility provider
• Average monthly electricity bill and energy usage details
• Homeownership status and timeline to move forward with solar
• Any messages or details you share with us via forms, chat, or phone calls

Information collected automatically

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring website
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

• To generate personalized solar savings estimates and quotes
• To determine eligibility for cash, loan, PPA, or lease options
• To contact you about your inquiry, schedule a consultation, or follow up on a request
• To connect you with our sales team or appropriate installation and financing partners
• To improve our website, tools, and customer experience
• To comply with legal obligations and enforce our terms

SolarGeek is a sales and consultation organization. We do not perform physical installation work ourselves; where applicable, your information may be shared with vetted installation and financing partners solely to fulfill your request, as described below.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Installation and financing partners, solely to provide you with quotes, consultations, or services you requested
• Service providers who help us operate our website, CRM, and communication tools
• Government authorities or utility programs where required to process rebates, credits, or exemptions
• Legal or regulatory authorities where required by law

4. Text Messages & Phone Communication

By submitting your phone number, you consent to receive calls and text messages from SolarGeek regarding your solar inquiry, including automated or recurring messages. Message and data rates may apply. You may opt out at any time by replying "STOP" to any text or by contacting us directly.

5. Your Choices & Rights

• You may request access to, correction of, or deletion of your personal information
• You may opt out of marketing emails at any time using the unsubscribe link
• You may opt out of text messages by replying "STOP"
• Depending on your state of residence, you may have additional rights under applicable privacy laws

6. Cookies & Tracking Technologies

We use cookies and similar technologies to understand site traffic, remember your preferences, and improve our estimator tools. You can disable cookies through your browser settings, though some site features may not function properly as a result.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.